Frequently Asked Questions
Everything you need to know about shopping at KershKicks
Are all your sneakers and apparel authentic?
Yes, authenticity is our top priority. Every item sold on KershKicks undergoes a rigorous multi-point inspection process by our expert authentication team to ensure it is 100% genuine before it reaches you.
How long does shipping take?
Standard domestic orders are typically processed within 1-2 business days and delivered within 3-5 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 14-day return policy for most items, provided they are in their original, unworn condition with all security tags and packaging intact. Please note that certain limited-release items may be final sale.
Can I sell my sneakers to KershKicks?
Absolutely. We offer competitive buy-out prices and consignment options for deadstock or high-quality pre-owned sneakers. You can visit our 'Sell to Us' page or bring them into one of our physical store locations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services like Klarna and Clearpay to make your shopping experience more flexible.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping costs and delivery times vary by location and will be calculated at the checkout page.